Return & Refund Policy – Maika Mahal
At Maika Mahal, we take pride in delivering high-quality products crafted with care. If you are not fully satisfied with your purchase, please review our return and refund terms below.
1. Eligibility for Returns
We accept returns only if:
- The product is unused, unwashed, and in its original condition.
- All original tags, packaging, and invoice are intact.
- A return request is made within 7 days of delivery.
2. Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Products purchased during clearance sales or special discounts.
- Customized or tailored items.
- Sarees or garments that have been worn, washed, or altered.
3. Return Process
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Email us at maikamahal1@gmail.com or call +91 83180 54357 with your order number and reason for return.
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Our team will confirm eligibility and provide return shipping instructions.
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Ship the product back using a reliable courier service. Return shipping costs are borne by the customer unless the product is defective or wrong.
4. Refunds
- Once we receive and inspect the returned product, we will notify you via email.
- Refunds will be processed to your original payment method within 5-7 business days.
- If the item is found to be damaged or not in original condition, the refund may be denied.
5. Exchanges
We offer product exchanges for size or design issues if the item is in stock. If not, we will issue a refund as per our policy.
6. Damaged or Incorrect Products
If you receive a defective or incorrect product:
- Notify us within 48 hours of delivery.
- We will arrange a replacement or full refund at no extra cost to you.
7. Contact Us
For any queries regarding returns or refunds, contact:
📧 maikamahal1@gmail.com
📞 +91 83180 54357